Category: Customer Satisfaction

Why Employee Retention is Important for Your Service-Based Small Business

Why Employee Retention is Important for Your Service-Based Small Business

One of the most important aspects of running any small business is ensuring that you have an excellent team in place to carry out the day-to-day operations. It’s important that you hire staff who you feel can not only work well with each other but also with your business clients, who are the foundation of […]

Are You Afraid to Survey Your Clients?

Are You Afraid to Survey Your Clients? Quality Driven Software Customer Feedback Management, Review Generation Software, Customer Feedback Tool, Customer Feedback System

I recently had a new QDS user admit that he was afraid to send his first survey for fear of what the clients might say.  Funny as that sounds, it is a real fear and he isn’t alone.  Surveying is the first step towards improving client satisfaction Here’s Martha’s take on why you need to […]

Improve Your Response Rate With This Technique

Here’s the simple process we use daily for sending and resending surveys. We send a lot of surveys for different companies, so we need a quick and easy way to send and resend. Improve your response rate with this quick and easy technique. https://youtu.be/rr6Iegxf4Lc Interested in having your surveys sent for you?  Email support@qualitydrivensoftware.com for […]