Tag: retention

The Importance of Listening to Client Feedback

The Importance of Listening to Client Feedback

As any small business owner knows, retaining your clients and making them come back to you, again and again, is essential to the success of your small service business. Luckily, most clients are willing to give feedback on their experiences with your services, which can help you uncover ways to improve and avoid mistakes in […]

Why Employee Retention is Important for Your Service-Based Small Business

Why Employee Retention is Important for Your Service-Based Small Business

One of the most important aspects of running any small business is ensuring that you have an excellent team in place to carry out the day-to-day operations. It’s important that you hire staff who you feel can not only work well with each other but also with your business clients, who are the foundation of […]