Your reputation is essential to your business growth. But you have to be better than “good”. Your customers have to believe you’re the best. To do that, you have to provide excellent service. Customer satisfaction software for your company can provide you the insight you need to elevate your customer service.
Getting reviews online is tough, our integration with NiceJob makes it easy! Connect Quality Driven Software with NiceJob and it's all automated for you.
Rank higher in search results, Google Maps, win more traffic and be seen as the best rated provider in your market.
NiceJob automatically asks for reviews on popular sites like Google & Facebook and with their NiceAI© review reminders they detect if a customer hasn't left a review and will follow up to get you more reviews online.
Get recommended by your best customers' entire network of friends and family. Like word of mouth, but 1000x more powerful.
QDS customer satisfaction software gives you a clear picture of your company’s performance on a clean, visual dashboard. Filter reports to identify unhappy clients and poor company performers.
QDS customer satisfaction software gives you the tools you need to conduct proactive and constructive employee reviews and training. Track employee performance, and see what areas where they excel and struggle.
No news isn’t always good news! If clients aren’t responding to your feedback requests, there may be a problem. Get alerted to negative feedback, low-quality scores, and missing responses through QDS's customer satisfaction software.
Your clients can choose to receive surveys via email or SMS. They can also opt out and can decrease the frequency of surveys. Yet another way QDS customer satisfaction software helps you to keep your clients happy!
It’s not just your responsibility alone to make sure your customers are happy. Your team needs to work hard too in order to provide quality service. You can receive alerts about customers who aren’t happy with employee performance using our customer satisfaction software. Then offer the training and coaching your staff needs.
QDS customer satisfaction software lets you track customer satisfaction trends and employee performance ratings in real time! Tie survey quality scores to employee performance. Quality issues are reported by both customer feedback and your in-house quality inspector to help you become an outstanding performer!
When you own a business, you want to provide great service to all customers, big or small. We feel the same way about our customers too. So no matter the size of your business, you get the same great features as everyone else. Here are some of the extras we provide with every subscription of our Quality Driven customer satisfaction software.
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Upgrades are included as long as you continue your subscription!
Feel free to change your plan at any time. No problem!
You’re probably always on the go. Get access anywhere, anytime.
You can cancel anytime you want. It’s easy, simply let us know!
Amazing resources to help support your business growth.
You should have a customer satisfaction software that grows with your business. Pick the number of surveys that works best for you. Change your plan at any time!
Create an online account and choose the best plan for you based on the number of client surveys you need to send each month.
Quickly create your first survey with our easy-to-use software. Our dashboard makes it simple to add unlimited clients and employees.
View survey responses in real time with the Customer Analytics Dashboard and set alerts to notify you of potential issues.